Privacy Policy
bet635 Online Casino Philippines

bet635 is committed to protecting the privacy and personal data of every Filipino player who uses our online casino and sports betting platform. This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and other applicable Philippine laws and regulations.

This Policy applies to all personal data collected by bet635 through the bet635.app website, any mobile-optimised version of the platform, and any communications between you and bet635 including customer support interactions via email or live chat.

Please read this Policy carefully. If you have any questions about how bet635 handles your personal data, you may contact our Data Protection Officer at [email protected] at any time.

bet635 collects personal data from you in the following ways: directly from you when you register an account or interact with our platform; automatically when you use our website; and from third parties such as payment processors and identity verification services where necessary.

The categories of personal data bet635 may collect include:

bet635 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your bet635 player account, including verifying your identity and age (21 years and above as required under Philippine law).
• Service Delivery: To provide you with access to all games, betting markets, and features available on the bet635 platform, including slots, bingo, live casino, and sports betting.
• Payment Processing: To process deposits and withdrawals in Philippine Peso (PHP) via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Regulatory Compliance: To comply with our obligations under applicable Philippine gaming regulations, anti-money laundering (AML) laws, and the Data Privacy Act of 2012.
• Responsible Gaming: To monitor gameplay patterns and identify players who may be at risk of problem gambling, and to enforce self-exclusion requests and deposit limits set by players on bet635.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security threats to the bet635 platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 support team.
• Platform Improvement: To analyse usage patterns and player feedback in order to improve the bet635 platform, fix technical issues, and develop new features.
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about bet635 — but only where you have given your consent to receive such communications. You may opt out at any time.

bet635 processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and bet635 — that is, to provide you with the online casino and betting services you have registered for.
• Legal Obligation: Processing is required for bet635 to comply with applicable Philippine laws, including gaming regulations, AML obligations, and tax reporting requirements.
• Legitimate Interests: Processing is necessary for the legitimate interests of bet635, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending marketing communications — bet635 relies on your freely given, specific, and informed consent. You may withdraw your consent at any time by contacting [email protected].

bet635 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Policy:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors require certain financial and identity data to process your transactions securely.
• Identity Verification Services: Third-party KYC (Know Your Customer) providers may process your identity documents to assist bet635 in verifying your age and identity as required by Philippine regulations.
• Game Software Providers: Game developers and platform providers who supply the games available on bet635 may receive limited technical data necessary to deliver their games to you.
• Regulatory Authorities: bet635 may be required to disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities in response to lawful requests or as required by law.
• Professional Advisers: Lawyers, auditors, and other professional advisers engaged by bet635 may access your data on a confidential basis where necessary for their services.

bet635 uses cookies and similar tracking technologies on the bet635.app website to enhance your experience, maintain your session, and gather analytics data. A cookie is a small text file placed on your device when you visit a website.

The types of cookies used by bet635 include:

• Essential Cookies: These are strictly necessary for the bet635 platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Analytics Cookies: These help bet635 understand how players use the platform — which pages are visited most, how long sessions last, and where technical errors occur. This data is used in aggregate and anonymised form to improve the platform.
• Preference Cookies: These remember your settings and preferences on bet635, such as your preferred language or display settings, so you do not have to re-enter them on each visit.
• Marketing Cookies: Where you have consented, these cookies allow bet635 to show you relevant promotional content. You may withdraw consent for marketing cookies at any time through your browser settings.

You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the bet635 platform.

bet635 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account with bet635, and for a period of at least five (5) years following account closure, as required for AML compliance and regulatory record-keeping.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years in accordance with Philippine AML regulations.
• Identity Verification Documents: Retained for the duration of your account and for five (5) years after closure, or longer if required by a regulatory authority.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, or longer if the matter is subject to ongoing dispute or legal proceedings.
• Marketing Preferences: Retained until you withdraw your consent or request deletion, whichever is earlier.

When your personal data is no longer required, bet635 will securely delete or anonymise it in accordance with our internal data disposal procedures.

bet635 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the bet635 platform.
• Encrypted storage of sensitive personal data, including passwords and financial information.
• Role-based access controls ensuring that only authorised bet635 personnel can access player data, and only to the extent required for their specific role.
• Regular security audits, vulnerability assessments, and penetration testing of the bet635 platform.
• Two-factor authentication options available to players to further secure their bet635 accounts.
• Incident response procedures to detect, contain, and report data breaches in accordance with the requirements of the National Privacy Commission.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bet635:

• Right to Be Informed: You have the right to be informed about how bet635 collects and uses your personal data, as set out in this Privacy Policy.
• Right of Access: You may request a copy of the personal data that bet635 holds about you at any time.
• Right to Rectification: If any personal data held by bet635 is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that bet635 delete your personal data. Note that we may be required to retain certain data for regulatory compliance purposes even after an erasure request.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request that bet635 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe that bet635 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, please contact the bet635 Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days in accordance with the Data Privacy Act.

bet635 is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older, in compliance with Philippine law governing casino-style gambling. bet635 does not knowingly collect personal data from persons under the age of 21.

If bet635 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on bet635, please notify us immediately at [email protected].

bet635 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The most current version of this Policy will always be available on this page, with the effective date clearly indicated at the top.

Where changes to this Policy are material, bet635 will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect. Your continued use of the bet635 platform after any update constitutes your acceptance of the revised Privacy Policy.

We encourage all bet635 players to review this Privacy Policy periodically to stay informed about how we protect your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bet635 handles your personal data, please contact our Data Protection Officer. We are committed to addressing all privacy-related enquiries promptly and transparently.

Data Protection Officer – bet635

Email: [email protected]

Service Coverage: Manila, Cebu, Davao, Quezon City, Makati, and all of the Philippines.

Support Hours: 24 hours a day, 7 days a week, in English for all Filipino players.